ABOUT US

Your Guide To Healthier Practice Management

For over 35 years, our team has been at the forefront of practice management solutions, and we’re using our combined experience to develop technology that supports your patients, your staff and your business—all at once.

Sensei didn’t happen by accident. It’s the product of more than 30 years of building, refining, and reinventing practice management software. As we evolved from our on-premise and hosted products—WinOMS, SoftDent, OrthoTrac, and PracticeWorks—into Sensei Cloud, our focus remained the same: solving the real challenges practices face every day. Slow systems. Expensive servers. Disconnected tools. Complicated workflows. We knew there had to be a better way. 

Sensei Cloud has grown feature by feature, release by release, shaped by the customers who use it daily. Your feedback, your frustrations, and your ideas have guided every improvement. As we’ve grown, so has our ecosystem. We’ve expanded beyond core practice management into a connected suite of integrated tools designed to solve the challenges that slow practices down.

And we’re just getting started. The future of Sensei includes expanded capabilities, deeper automation, and new AI-driven innovations designed to help practices work smarter, faster, and with greater clarity than ever before. 

What We Offer & Who We Serve 

We help practices that are ready to modernize, minimize busywork, improve profitability, and deliver top-tier patient experiences. Sensei Cloud unifies everything—charts, imaging, payments, communications, scheduling, analytics, forms—into one experience designed to save time and reduce stress. We serve practices of all sizes seeking modern cloud reliability, streamlined operations, and a platform that grows with their business.  If your practice wants more clarity and less chaos, we’re your people. 

Core Values

  • Excellence

    We strive to deliver best-in-class technology and service. 

  • Innovation

    We continuously advance our platform to meet evolving practice needs. 

  • guidance

    Like a true Sensei, we’re here to teach, support, and simplify. 

  • Efficiency

    Do more with less clicking, less clutter, and fewer workarounds. 

  • Collaboration

    We partner closely with the practices we serve. 

  • User-Focused Design

    Every feature is shaped by real workflows and real practice challenges. 

  • Simplicity

    We believe technology should feel intuitive, not overwhelming. 

Our Leadership Team

Ajit is responsible for defining the strategy, enhancing the product, and driving the operations of Sensei’s software portfolio. With more than 20 years of management experience – including as co-founder and CEO of Doctible, a patient engagement platform for dental and vision practices that was acquired by PracticeTek in 2021– he has extensive experience in building scalable products and high performing teams.

Viswanathan holds a MS in Management Science from the University of Tennessee, Knoxville and an MBA from UCLA. When not at work, you can find Ajit traveling the world or on a long run.

Ajit Viswanathan

President

Dale has served the dental profession for 25 years and has great passion around delivering solutions to problems.  He’s led commercial sales, marketing, and cross-functional teams in dental, orthodontics, and oral surgery for industry leaders such as Ormco and Hu-Friedy. 

Dale attempts to keep up with his wife and three children, but rarely succeeds. Golf has been a huge part of his life and he’d play more if he could. Dale attended the University of North Carolina at Chapel Hill and is a passionate supporter of UNC athletics.

Dale Herman

Chief Revenue Officer


Tamra brings years of experience leading onboarding, and customer support teams and has worked with brands like BMW, American Express, and Weave.  She brings a tremendous passion for the customer relationship to the organization and consistently strives to provide the highest level of a white glove approach to all customers. 

Tamra loves traveling the world and has never met a stranger.  An avid animal lover, she has served as the President her local animal rescue for many years.  Golf is another passion of hers but spending time with her family including her 4 grandchildren is her greatest delight.  

Tamra Gray

Chief Experience Officer


Steve oversees finance and business operations that support the company’s innovation and momentum. In this role, he provides strategic financial direction, represents the Company’s growth vision with investors, and positions the company for long-term success. He is a certified public accountant and received his MBA from Syracuse University.

Steve also currently serves on the board of directors for several not-for-profit organizations and enjoys outdoor activities with his family.  
 

Steve Malone

Chief Financial Officer

Jon leads our global R&D team building cloud‑native oral healthcare software. With nearly 30 years in dental software development, he modernizes platforms, builds scalable cloud ecosystems, and develops extensible APIs that speed up delivery while ensuring reliability and compliance. He aligns technology strategy with market needs and champions AI‑driven automation and resilient engineering practices. 

Outside of work you can find him building furniture from his base in Hanover, Pennsylvania.

Jon Frizzell

Chief Technology Officer


John has over 25 years of experience in the dental industry, partnering with customers to solve real problems and deliver meaningful results. He works closely with executive teams at large organizations to help them navigate change, adopt new platforms, and move forward with confidence.

Outside of work, John spends time sailing around Seattle and the San Juan Islands, cheering on the University of Washington Huskies, and enjoying time with his family. He believes the best perspective, whether in business or life, comes from a steady hand, a clear course, and good people alongside you.

John Soderberg

Global Director of Enterprise Sales


Claire brings over 2 decades of experience leading global software commercialization and implementations across diverse international healthcare markets. She oversees our Practice Management Software portfolio, while managing cross-functional teams.  Claire is a certified PMP, PRINCE2 practitioner, Agile Scrum Master, and Lean Six Sigma Black Belt and is known for her creativity, mentorship, and strong analytical leadership.

Claire runs outdoors and enjoys workouts to stay agile and strong. She can be found enjoying long walks with her dogs who often join us during conference calls.

Claire McCarthy

Senior Director Of Product

Lon focuses on SaaS partnerships and solution design that connect seamlessly with practice management software, delivering measurable workflow value for practices and better experiences for patients. Backed by 20 years in healthcare, dental, and business technology, Lon brings a track record across product, marketing, sales management and operations.

Outside of work, Lon is an avid traveler and a dedicated supporter of his kids’ athletic pursuits. He also invests time in service through his church and community.

Lon Taylor

Senior Director of Product Line Management


Jeff’s professional background spans over 20 years in software companies.  Prior to Sensei, he held leadership roles with Lanyon Solutions, The Active Network, and AMN Healthcare.  His focus is on building a feature rich Payments offering to simplify both customer and payer experiences.

Jeff holds a BBA from the University of Wisconsin – Eau Claire, a MSF from San Diego State University, and is a Certified Treasury Professional (CTP).  A Minnesota native, Jeff now resides in San Diego with his family.  When not embracing the outdoors of Southern California, he is an avid fan of college sports.  

Jeff Mills

Senior Director of Payment Solutions

Lauren brings more than 15 years of experience in SaaS, with a strong background in driving growth through digital marketing, brand strategy, and customer engagement. She holds multiple undergraduate degrees from The University of Texas, a MBA from Southern Methodist University, and is passionate about building thoughtful, data-driven experiences that connect products with people.

Outside of work, Lauren is a huge sports fan (Hook ’Em) and an unapologetic Bravo TV enthusiast—because she firmly believes life is all about balance.

Lauren Schaefer

Senior Director Of Marketing

Debbie is an accomplished senior commercial industry specialist in healthcare IT, with over 25 years of global experience across diverse sectors and cultural settings. Holding an MBA, she excels at driving growth and improving patient outcomes by bridging the gap between innovative technology and real-world clinical needs.

Driven by a lifelong mission to empower others to recognize their full potential, Debbie finds fulfillment in supporting people through change, nurturing deep and meaningful connections

Debbie Pope

Sales Director EMEA/APAC

Cory leads our sales team. Based in Nashville, Tennessee, Cory has a proven track record of building strong relationships with clients and leading teams that are passionate about results and exceptional customer service. 

When he is not working with customers or Sensei team members, you will find him chasing fish on rivers and lakes with his fly-rod. 

Cory Fisher

Director of Inside Sales US&C

Sensei Team

Want To Join Us At Sensei?

We give dental practices more ways to choose their path forward—and that’s exactly the way we approach our culture, too. If you’re passionate about helping practices deliver better dental care, take a look at our current job openings and see how you can join our team.

See job openings