Sensei Insights

Unfortunately, it’s not uncommon for dental practices to struggle with filling their seats. In fact, the American Dental Association (ADA) reported an average capacity of only 83% last year. While you might think this is a continued trend from the low patient demand the industry saw during the peak of the pandemic, dental professionals are citing appointment cancellations as…

Whether it’s a mouth mirror, drill or CBCT system, these tools of the trade are essential to the day-to-day operations of any dental practice. However, they aren’t the only piece of the puzzle. While hardware and equipment can improve treatment outcomes and impress patients, the real magic of dental practice optimization comes from software. With dental…

Have you ever noticed a dip in cash flow that happens for seemingly no reason? It might be due to your current payment process. When billing is too complicated, it often leads to frustration, late payments and potentially losing patients—along with any dependents in their family. That’s why every dental practice needs a family billing…

In the demanding, fast-paced world of dentistry, it’s far too easy for stress to build up and for you (and your employees) to burn out. Even before the pandemic caused a spike in work-related stress, over half of all clinicians reported burnout symptoms, ranging from emotional and physical exhaustion to depersonalization and a lack of fulfillment. But…

Whether you’re running a single practice or a multi-location DSO, being an employer in the dental industry comes with unique risks and challenges. As dental professionals move from handling complex clinical treatments one moment to scheduling staff and bookkeeping the next, it’s easy to overlook important matters like HR practices and employment law. But as…

When it comes to liability, HR is the one item that catches many offices by surprise. But, like any other industry, dentistry can be a legal minefield if you let the department slip. In part two of this blog series, we discussed some of the recent trends and updates Ali Oromchian, Esq. brought up in…

Strong patient engagement is the heartbeat of any dental office, but it can often be difficult to achieve in a rapidly changing industry. As patient expectations shift and practices face increasing pressure to do more with less, there’s been a growing move toward digitalization to solve some of these challenges. Modern dental practices use a…

The digital revolution and eCommerce are fueling rising consumer demands in the dental industry. Patients increasingly expect “anytime, anywhere” convenience from their healthcare providers—especially when it comes to billing. According to McKinsey, nearly 90% of all U.S. consumers use at least one form of digital payment, and the number of those using two or more rose by…

Since the start of 2022, dental practices have shown a remarkable recovery from the impacts of the pandemic, with the ADA reporting increased economic confidence and steady patient schedules. However, dentists now face new challenges in rising patient expectations. Not only must practice owners offer exceptional convenience with every experience, but they also need to optimize office…

Due to a wide variety of factors, the dental industry is undergoing a rapid transformation. From pandemic impacts on staffing and patients to technological advancements and increasing economic uncertainty, dental service organizations (DSOs) have a lot on their plate this year. At the same time, DSOs are on the fast track for growth, with the…

With International Women’s Day right around the corner, the influence women have had in the field of dentistry has been at the forefront of our minds. To honor their contributions and achievements in this space, we thought it would be a great idea to take a look at the past, present and future of women…

The dental industry is undergoing a massive digital transformation as more practices migrate to the cloud. While the adoption of cloud computing in healthcare has been steadily rising for over a decade, it’s recently taken off. Click here to read this ebook