SUPPORT & TRAINING

WinOMS™ Support

Find support contacts and training resources for your WinOMS™ practice management software.

View Available CDT & ICD-10 Code Updates Additional Support & Training 

Phone

(800) 275-4637
Monday – Friday
Hours: 7:00 a.m. to 10:00 p.m. ET

Call Us

Email

Not finding what you need? Send us a personal note! Our inbox is always open for your questions and comments.

Email Us

Chat

Meet Cassidy: our virtual assistant. Start chatting now to find the information you need or reach a live agent.

Chat With Cassidy
INTEGRATED TOOLS

A Full Range Of Solutions For WinOMS Customers

Payment Manager Dark 1

Payment Manager

Give your patients more ways to pay and protect your bottom line.

Learn More
Patient Manager Icon

Patient Manager

Connect with new patients and deepen relationships with the ones you have.

Learn More
Rx Manager Icon

Rx Manager

Help your patients get the medications they need without the headaches.

Learn More
Insights Manager Icon

Insights Manager

See every aspect of your business and decide where to take it next.

Learn More
eClaims Icon

eClaims

Maximize your workflow and cashflow by integrating seamlessly with insurance portals.

Learn More
eVerification Icon

eVerifications

Check eligibility, benefits and claims status the easy way.

Learn More
Imaging Dark Icon

Imaging

Access all your images from the cloud and see every detail.

Learn More

Software Status

View Current Status

Additional Support & Training Resources

Find Online Help

Access online documentation for solutions to common questions.

Get Help Now

Search Resource Library

Search for product documentation and training materials.

Access Library Now

Access Carestream Dental Institute

Log into your CDI account to access training for your software.

Login Now

Request CDI Training Accounts

Request access to the Carestream Dental Institute for your staff.

Sign Up For An Account

Schedule Remote Installation for WinOMS Software

Practice-Wide Update

Schedule

Migration Appointment

Schedule

WorkStation Installation

Schedule

WinOMS & CS Imaging Update

Schedule

CDT & ICD-10
Code Updates

The code on Dental Procedures and Nomenclature (CDT Code) is a set of standardized descriptions of dental procedures paired with a 5-character code. CDT Codes are a standard Health Insurance Portability and Accountability Act (HIPAA) code set, and the American Dental Association (ADA) releases annual updates for these codes. Carestream Dental software uses CDT Codes to provide a consistent description of the procedures performed at your office to insurers and other interested parties. For additional information, see the ADA CDT Code website.

CDT 2026 changes include: 31 new codes; 14 revisions; 6 deleted codes; and 9 editorial updates.

ICD-10 2026 changes include: 487 new codes, 28 code deletions, and 38 code revisions.

More Info

FAQs

WinOMS™ software is a server-based, oral surgery practice management system developed by Sensei. It was designed specifically for oral and maxillofacial surgery practices to manage clinical, scheduling, and administrative workflows.

Yes. If your oral surgery practice is already using WinOMS, you can continue to use the software while receiving support from Sensei. There is no immediate requirement to change systems.

No. WinOMS is a server-based (on-premise) system, meaning it relies on in-office servers and local hardware rather than cloud infrastructure.

WinOMS customers have access to ongoing software support by phone, chat or email and full access to an online resource library with product documentation and training materials.

Yes. Additional products are available for existing WinOMS customers to help optimize workflows, improve efficiency, and extend the value of your current system. These solutions are designed to work alongside WinOMS and support your practice’s operational needs.

WinOMS is not being replaced for existing users; however, Sensei Cloud is Sensei’s modern, cloud-based platform designed for the future of oral surgery practices. Sensei Cloud removes the need for on-site servers and supports more flexible, connected workflows.

Many oral surgery practices choose to move from server-based systems like WinOMS to Sensei Cloud to reduce reliance on local servers and hardware, improve system accessibility and security, simplify updates and maintenance, and support long-term growth and scalability. Migration is optional and can be planned over time.

Sensei Cloud is: cloud-based, with no on-site server required; accessible securely from multiple locations; automatically maintained and updated; and designed to support modern oral surgery workflows.

WinOMS is a traditional server-based system that requires in-office infrastructure and manual maintenance.

Yes. Sensei can help you review your current WinOMS environment, explore enhancement options, and plan a future transition to Sensei Cloud when your practice is ready.