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The EOB is in there somewhere.

Sensei has partnered with Zentist to bring Remit AI — automated EOB processing and AI-powered denial management — to every Sensei practice, cloud or on-premises.

Ask a dental billing team what takes the most time in a week, and the answer is rarely clinical. It’s the hunt. One payer’s remittance is in a portal, another’s arrives as a PDF, a third only shows up when someone remembers to check. The claim was submitted weeks ago; the payment may or may not have landed; the denial, if there was one, is a code sitting in a system nobody has logged into since Tuesday.

Practices have modernized nearly everything else. Scheduling is automated. Patients confirm by text, fill out forms before they arrive, and pay from their phones. Insurance revenue — the part of the business that actually determines whether a practice is profitable — is still largely done by hand.

That’s the gap this partnership is built to close. Sensei, a Carestream Dental brand, has partnered with Zentist, the company behind the AI-powered remittance platform Remit AI, to bring automated EOB processing and AI-powered denial management to DSOs, multi-location groups, and independent practices across the United States.

What Remit AI actually does

Three capabilities, all pointed at the same problem: getting remittance data out of a dozen systems and into one place where a human can act on it.

Available now — and not only on the cloud

This is the part worth underlining. Remit AI is available today as a standalone offering to all Carestream Dental customers — Sensei Cloud and the legacy practice management systems alike. If your practice runs SoftDent, OrthoTrac, WinOMS, or PracticeWorks, this is available to you without a platform migration and without waiting for a release cycle.

It reflects how Sensei has approached the last several partnerships: meet practices where they already are, rather than making modern tooling the reward for moving first.

“Dental practices have made significant investments in technology to improve how they operate, yet insurance revenue remains one of the most manual and fragmented parts of the business. Our partnership with Carestream Dental brings Remit AI directly to practices that are ready to change that.”