orthotrac, orthotrac sensei, orthodontic practice software
Support & Training


a Sensei product
Find support contacts and training resources for your WinOMS practice management software.



Monday - Friday

Hours: 7:00 a.m. to 10:0 p.m. ET


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Product Enhancements

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Additional Support & Training Resources

Online Help

Access our online documentation to find solutions to common questions.

Resource Library

Search the resource library for product documentation including system requirements, training materials and case studies.

Carestream Dental Institute

Log into your Carestream Dental Institute account to access your practice management software training.

Schedule Remote Installation for WinOMS Software

Practice-wide Update

Migration Appointment

Workstation Installation

WinOMS & CS Imaging update

Software CDT & ICD-10 Code Updates

The code on Dental Procedures and Nomenclature (CDT Code) is a set of standardized descriptions of dental procedures paired with a 5-character code. CDT Codes are a standard Health Insurance Portability and Accountability Act (HIPAA) code set, and the American Dental Association (ADA) releases annual updates for these codes. Carestream Dental software uses CDT Codes to provide a consistent description of the procedures performed at your office to insurers and other interested parties.

For additional information, see the ADA CDT Code website. Please find the appropriate update utility for the Carestream Dental product used in your office. It is important to note that some Carestream Dental practice management software does not require an update utility and uses other methods to perform CDT Code updates each year.

WINOMS CDT Code Updates

The CDT 2023 update for WinOMS contains 22 new codes, 13 codes with Description changes, 22 codes with changed Category Descriptions, and deletes 2 codes.

Instruction Guide: WinOMS 2023 CDT Code Update

2023 CDT Code Update:
WinOMS v9

2023 CDT Code Update:
WinOMS v10

WinOMS ICD-10 Code Updates

The Centers for Medicare and Medicaid Services (CMS) announced that the ICD-10-CM code set is updated for fiscal year 2024, effective October 1, 2023 through September 30, 2024. The update includes 395 new diagnosis codes, 25 deletions, and 13 revisions.

Download the instructions and appropriate utility to install the Fiscal Year 2024 ICD-10 code set.

Instruction Guide: WinOMS 2024 ICD-10 Code Update

2024 ICD-10 Code Update:
WinOMS v9 or Older

2024 ICD-10 Code Update:
WinOMS v10