orthotrac, orthotrac sensei, orthodontic practice software
Support & Training

WinOMS

a Sensei product
Find support contacts and training resources for your WinOMS practice management software.

Phone

800.275.4637

Monday - Friday

Hours: 7:00 a.m. to 10:00 p.m. ET

Email

Not finding what you need? Send us a personal note! Our inbox is always open for your questions and comments.

Chat

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Product Enhancements

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Additional Support & Training Resources

Find Online
Help

Access online documentation for solutions to common questions.

Search Resource Library

Search for product documentation and training materials.

Access Carestream Dental Institute

Log into your CDI account to access training for your software.

REQUEST CDI TRAINING ACCOUNTS

Request access to the Carestream Dental Institute for your staff.

Schedule Remote Installation for WinOMS Software

Practice-wide Update

Migration Appointment

Workstation Installation

WinOMS & CS Imaging update

Software CDT & ICD-10 Code Updates

The code on Dental Procedures and Nomenclature (CDT Code) is a set of standardized descriptions of dental procedures paired with a 5-character code. CDT Codes are a standard Health Insurance Portability and Accountability Act (HIPAA) code set, and the American Dental Association (ADA) releases annual updates for these codes. Carestream Dental software uses CDT Codes to provide a consistent description of the procedures performed at your office to insurers and other interested parties.

For additional information, see the ADA CDT Code website. Please find the appropriate update utility for the Carestream Dental product used in your office. It is important to note that some Carestream Dental practice management software does not require an update utility and uses other methods to perform CDT Code updates each year.


WINOMS CDT Code Updates

The CDT 2025 update for WinOMS contains 10 new codes, 8 revisions, 2 deleted codes and 4 editorial changes.

On-premise customers can download the update utility and instructions to install the new CDT code set, or contact your Carestream Dental representative about upgrading to the version of WinOMS that includes the latest codes.

Instruction Guide: WinOMS 2025 CDT Code Update

2025 CDT Code Update:
WinOMS v9

2025 CDT Code Update:
WinOMS v10


WinOMS ICD-10 Code Updates

The Centers for Medicare and Medicaid Services (CMS) announced that the ICD-10-CM code set is updated for fiscal year 2025, effective October 1, 2024 through September 30, 2025. The update includes 252 new codes, 36 code deletions, and 13 code revisions.

On-premise customers can download the update utility and instructions to install the new ICD-10 code set, or contact your Carestream Dental representative about upgrading to the version of WinOMS that includes the latest codes.

Instruction Guide: WinOMS 2025 ICD-10 Code Update

2025 ICD-10 Update: WinOMS
(v10.0.6.59 and earlier)

2025 ICD-10 Update: WinOMS
(v10.x)*

*Please note: For v10.x we have created two separate utilities due to changes in the PowerBuilder version (WinOMS DLLs have been changed).